Shipping policy

Thank you for choosing ClickRaid™. We aim to make shipping as clear and simple as possible. Below you’ll find all the details on processing times, estimated delivery, shipping costs, and our delivery guarantee.

Order Processing Time

All orders are processed within 1–3 business days (excluding weekends and holidays). You’ll receive a confirmation email with tracking info once your order ships.

Estimated Delivery Times by Country

The majority of orders are delivered faster than the maximum timeframe.

Country Typical Delivery Max Delivery
United States 6–11 business days Up to 15 business days
Canada 10–15 business days Up to 25 business days
United Kingdom 6–12 business days Up to 16 business days
Australia 6–12 business days Up to 16 business days
Netherlands 7–12 business days Up to 16 business days
Germany 7–12 business days Up to 16 business days
Belgium
 7–12 business days Up to 16 business days
France 7–12 business days Up to 17 business days
Spain 7–13 business days Up to 17 business days
Italy 7–12 business days Up to 17 business days
Ireland 7–12 business days Up to 17 business days
Portugal 8–14 business days Up to 18 business days
Japan 10–15 business days Up to 20 business days
New Zealand 10–18 business days Up to 25 business days
Other Countries 8–20 business days Up to 25 business days

What These Times Mean

  • Typical Delivery — the average timeframe within which most orders are delivered.
  • Max Delivery — the longest expected delivery time under normal conditions.

Delivery Guarantee

While 95–98% of all orders arrive within the maximum delivery timeframe, 2–4% may be delayed due to factors like customs processing, severe weather, public holidays, or other unexpected disruptions (including natural disasters or epidemics).

If your order doesn’t arrive within 30 calendar days, we’ll issue a full refund or resend your order — whichever you prefer.

Note: Delivery time is counted from the moment your order is shipped, not when it’s placed.

Disclaimer: If your order is marked as “delivered” but you haven’t received it, please check with neighbors, building staff, or your local post office. We are not responsible for lost, stolen, or misdelivered packages after delivery confirmation. If delivery is missed, it is the customer’s responsibility to collect the package from the courier or pickup location. Refunds or replacements are only issued if the order has not arrived within 30 calendar days and no delivery attempt was made.


Shipping Costs

Shipping rates are adjusted to approximate $5 USD in each local currency. Free shipping applies automatically at checkout when your order exceeds the listed threshold.

Region Shipping Rate Free Shipping Over
United States $5 USD $50 USD
Canada $7 CAD $70 CAD
Australia $7.50 AUD $75 AUD
Great Britain £4 GBP £40 GBP
EU Countries €4.50 EUR €45 EUR
Japan ¥750 JPY ¥7,500 JPY
New Zealand $8.50 NZD $85 NZD
Other Countries ~$5 USD $50 USD

Customs & Import Duties

International shipments may be subject to customs duties, taxes, or fees imposed by your country. These charges are the responsibility of the customer.

Lost or Delayed Packages

If your order is significantly delayed or lost in transit, please contact our support team. We will either assist with locating your package or send a replacement free of charge.

Tracking Your Order

Once your order is shipped, you’ll receive a confirmation email with a tracking link. You can also track your order anytime using the "Track My Order" page on our website.

Need Help?

If you have any questions about your order or need assistance, reach out to us:

Please include your order number for faster assistance.

We’re happy to help!